All Systems Operational

University Networks Operational
eduroam (wireless) Operational
Pomona Campus Operational
North Central Spay & Neuter Center Operational
Rancho Mirage Operational
COMP-Northwest Operational
Oliver Station Operational
VPN - GlobalProtect Operational
CHS-Northwest Operational
Village at Indian Hill Operational
MBVA Lebanon Operational
Academic Services Operational
Canvas Operational
Elentra Operational
EDU Rotations Operational
Mediasite Operational
Top Hat Operational
Administrative Services Operational
Banner Operational
Cognos Operational
Raiser's Edge Operational
bswift Operational
Misc. Operational
ADP Operational
Clinical Systems Operational
EPIC Operational
Axium Operational
ImproMed Operational
Campus Services Operational
Self Service (Banweb) Operational
My.WesternU.edu (previously YOU Portal) Operational
Intranet Operational
www.westernu.edu Operational
Telecom Operational
Electricity Operational
RightFax Operational
Microsoft 365 Services Operational
Active Directory Federated Services (Single Sign-On) Operational
Sharepoint Online Operational
Outlook Online Operational
Teams Operational
Misc. Operational
Zoom Operational
Zoom Meetings Operational
Zoom Video Webinars Operational
Zoom Chat Operational
Zoom Cloud Recording Operational
Third-Party Services Operational
TeamDynamix (support.westernu.edu) Operational
ExamSoft Operational
Slate (apply.westernu.edu) Operational
Qualtrics Operational
Jamf (Apple Management) Operational
Miscellaneous Operational
Miscellaneous Operational
Internal API Testing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Monthly IT Patch Maintenance - June 2026 (Thursday) Jun 18, 2026 18:00-22:00 PDT

In observance of the Juneteenth holiday on Friday, June 19, 2026, Patch Maintenance has been rescheduled to the evening of Thursday, June 18, 2026. The tentative timeframe is 6-8PM, but it may need to be extended depending on the scope of the work to be completed. We are putting a placeholder of 6-10PM. Updates will be posted as we get closer.

Typically, the 3rd Friday of each month is the designated IT maintenance window. For additional information please visit: https://support.westernu.edu/TDClient/1848/Portal/KB/ArticleDet?ID=89703

Posted on Jun 01, 2026 - 09:46 PDT
Jun 13, 2026

No incidents reported today.

Jun 12, 2026

No incidents reported.

Jun 11, 2026
Resolved - This incident has been resolved.
Jun 11, 21:09 PDT
Monitoring - Services appear to be working again via multiple confirmed reports, but nothing official from Microsoft yet. We will continue to monitor.
Jun 11, 15:00 PDT
Investigating - Microsoft is experiencing issues that is preventing access to go.westernu.edu. Microsoft has reported they are reverting to a previous build in an attempt to remediate impact as soon as possible.
Jun 11, 14:46 PDT
Jun 10, 2026

No incidents reported.

Jun 9, 2026
Resolved - The Internet Service Provider has reported that their service issues have been resolved. We will return to our normal dual-ISP configuration later this evening. No disruption to network or internet services is expected during this change.
Jun 9, 17:09 PDT
Monitoring - One of our Internet Service Providers was having issues, causing a variety of problems, we have switched all traffic over to the other ISP. We will continue to monitor but everything should be back now.
Jun 9, 12:59 PDT
Update - We have confirmed the network to South Park is down too.
Jun 9, 11:59 PDT
Investigating - We have received reports of misc. network issues, including some of our applications (Epic) and services (GlobalProtect). We're actively reviewing the issue to determine if this something on our end we can resolve or related to an external entity (e.g. Internet Service Provider).
Jun 9, 11:51 PDT
Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.