WesternU Status

All Systems Operational

University Networks Operational

eduroam (wireless) Operational

Pomona Campus Operational

North Central Spay & Neuter Center Operational

Rancho Mirage Operational

COMP-Northwest Operational

Oliver Station Operational

VPN - GlobalProtect Operational

CHS-Northwest Operational

Village at Indian Hill Operational

MBVA Lebanon Operational

Academic Services Operational

Canvas Operational

Elentra Operational

EDU Rotations Operational

Mediasite Operational

Top Hat Operational

Administrative Services Operational

Banner Operational

Cognos Operational

Raiser's Edge Operational

bswift Operational

Misc. Operational

ADP Operational

Clinical Systems Operational

EPIC Operational

Axium Operational

ImproMed Operational

Campus Services Operational

Self Service (Banweb) Operational

My.WesternU.edu (previously YOU Portal) Operational

Intranet Operational

www.westernu.edu Operational

Telecom Operational

Electricity Operational

RightFax Operational

Microsoft 365 Services Operational

Active Directory Federated Services (Single Sign-On) Operational

Sharepoint Online Operational

Outlook Online Operational

Teams Operational

Misc. Operational

Zoom Operational

Zoom Meetings Operational

Zoom Video Webinars Operational

Zoom Chat Operational

Zoom Cloud Recording Operational

Third-Party Services Operational

TeamDynamix (support.westernu.edu) Operational

ExamSoft Operational

Slate (apply.westernu.edu) Operational

Qualtrics Operational

Jamf (Apple Management) Operational

Miscellaneous Operational

Internal API Testing Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 1, 2025

No incidents reported today.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

May 29, 2025

ADFS Login Issue

Resolved - Periodic testing this evening has concluded that this is no longer an issue. This incident has been resolved.
May 29, 21:38 PDT

Monitoring - The issue appears to be resolved. No changes were made on our end which points to this being a Microsoft issue the entire time.
May 29, 17:46 PDT

Update - Any service or application that uses the standard WesternU login page (the one with the picture of both of our campuses [AFDS], may be affected if Multi-Factor Authentication (MFA) is required. This will happen for ADP.westernu.edu every time you attempt login. Some services do not require MFA each login or may only require them every 120 days if you choose to have it remember.

We are working diligently to identify and resolve this issue.
May 29, 17:18 PDT

Update - ADP is not the issue, but ADP will be affected as MFA is required for every login. The mobile app will likely work without issue.

If you are on-campus, connected to VPN (GlobalProtect), or already have your SSO cached, you may not notice too many issues. We are continuing to troubleshoot the issue.
May 29, 15:25 PDT

Update - Issue is limited to services requiring MFA.
May 29, 15:02 PDT

Investigating - Some customers are reporting issues with ADFS and their ability to login. The error message is, "An error occurred
The selected authentication method is not available for '[your email address]'. Choose another authentication method or contact your system administrator for details.

We are reviewing if this is a local issue or Microsoft issue.
May 29, 14:51 PDT

May 28, 2025

No incidents reported.

May 27, 2025

No incidents reported.

May 26, 2025

No incidents reported.

May 25, 2025

No incidents reported.

May 24, 2025

No incidents reported.

May 23, 2025

No incidents reported.

May 22, 2025

No incidents reported.

May 21, 2025

No incidents reported.

May 20, 2025

No incidents reported.

May 19, 2025

No incidents reported.

May 18, 2025

No incidents reported.