All Systems Operational

University Networks Operational
eduroam (wireless) Operational
Pomona Campus Operational
North Central Spay & Neuter Center Operational
Rancho Mirage Operational
COMP-Northwest Operational
Oliver Station Operational
VPN - GlobalProtect Operational
CHS-Northwest Operational
Village at Indian Hill Operational
MBVA Lebanon Operational
Academic Services Operational
Canvas Operational
Elentra Operational
EDU Rotations Operational
Mediasite Operational
Top Hat Operational
Administrative Services Operational
Banner Operational
Cognos Operational
Raiser's Edge Operational
bswift Operational
Misc. Operational
ADP Operational
Clinical Systems Operational
EPIC Operational
Axium Operational
ImproMed Operational
Campus Services Operational
Self Service (Banweb) Operational
My.WesternU.edu (previously YOU Portal) Operational
Intranet Operational
www.westernu.edu Operational
Telecom Operational
Electricity Operational
RightFax Operational
Microsoft 365 Services Operational
Active Directory Federated Services (Single Sign-On) Operational
Sharepoint Online Operational
Outlook Online Operational
Teams Operational
Misc. Operational
Zoom Operational
Zoom Meetings Operational
Zoom Video Webinars Operational
Zoom Chat Operational
Zoom Cloud Recording Operational
Third-Party Services Operational
TeamDynamix (support.westernu.edu) Operational
ExamSoft Operational
Slate (apply.westernu.edu) Operational
Qualtrics Operational
Jamf (Apple Management) Operational
Miscellaneous Operational
Miscellaneous Operational
Internal API Testing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Banner & Related Systems Emergency Maintenance - December 2025 Dec 5, 2025 21:00 - Dec 6, 2025 18:00 PST

Banner and all related systems, including Banner 9, Self Service Banner, MY Portal, Banner Document Manager (BDM), eProcurement, CashNet, etc., will be unavailable.
Posted on Dec 03, 2025 - 09:58 PST
Dec 3, 2025
Wireless System Maintenance
Completed - The scheduled maintenance has been completed.
Dec 3, 04:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 20:00 PST
Scheduled - We will be performing maintenance on our university-wide wireless system to improve the guest wireless network (WU-GUEST). We do not expect any disruption during operating hours. All wireless access points will be restarted around 3:00AM after all buildings have closed. Any devices connected at that time may briefly lose connection but should reconnect automatically within a few minutes. This update is expected to help resolve reported issues with the guest wireless portal.

Change Control: 29397602
Dec 1, 16:31 PST
Dec 2, 2025
Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025
Monthly IT Patch Maintenance - November 2025
Completed - The scheduled maintenance has been completed.
Nov 21, 20:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 18:00 PST
Update - We will be undergoing scheduled maintenance during this time.
Nov 19, 16:08 PST
Scheduled - The 3rd Friday of each month is the designated IT maintenance window. For additional information please visit: https://support.westernu.edu/TDClient/1848/Portal/KB/ArticleDet?ID=89703
Nov 19, 16:07 PST
Nov 20, 2025
Pomona Power Outage
Resolved - This incident has been resolved. Power was restored around 6:30PM on Nov. 19, 2025.
Nov 20, 09:30 PST
Identified - The WesternU campus is experiencing a major power failure. Some buildings and facilities are affected (AAC, PCC, VMC, NSC VPC). There is NO immediate need for an evacuation if there is sufficient light in your affected building, however you may move to a building with power. PCC is not included with this protocol, please refer to PCC Power Failure Protocol. LATEST SCE Restoration Estimate: 8:30pm. Follow instructions from WesternU officials or local authorities. You will be notified when the power has been restored.
Nov 19, 17:34 PST
Investigating - Power is out in the following buildings: PCC, VMC, VPC, AAC, NSC
Nov 19, 16:32 PST
Nov 19, 2025
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