WesternU Status

All Systems Operational

University Networks Operational

eduroam Operational

Pomona Campus Operational

East Valley Clinic Operational

Rancho Mirage Operational

COMP-Northwest Operational

Oliver Station Operational

VPN - GlobalProtect Operational

CHS-Northwest Operational

Academic Services Operational

Canvas Operational

Elentra Operational

EDU Rotations Operational

Mediasite Operational

Top Hat Operational

Administrative Services Operational

Banner Operational

Cognos Operational

Raiser's Edge Operational

bswift Operational

Misc. Operational

ADP Operational

Clinical Systems Operational

EPIC Operational

Axium Operational

ImproMed Operational

Campus Services Operational

Self Service (Banweb) Operational

My.WesternU.edu (previously YOU Portal) Operational

Intranet Operational

www.westernu.edu Operational

Telecom Operational

Electricity Operational

RightFax Operational

Microsoft 365 Services Operational

Active Directory Federated Services (Single Sign-On) Operational

Sharepoint Online Operational

Outlook Online Operational

Teams Operational

Misc. Operational

Zoom Operational

Zoom Meetings Operational

Zoom Video Webinars Operational

Zoom Chat Operational

Zoom Cloud Recording Operational

Third-Party Services Operational

TeamDynamix (support.westernu.edu) Operational

ExamSoft Operational

Slate (apply.westernu.edu) Operational

Qualtrics Operational

Jamf (Apple Management) Operational

Miscellaneous Operational

Internal API Testing Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Monthly IT Patch Maintenance - October 2024 Oct 18, 2024 18:00-22:00 PDT

The third Friday of each month is the designated IT maintenance window. For additional information please visit: https://support.westernu.edu/TDClient/1848/Portal/KB/ArticleDet?ID=89703
Posted on Oct 16, 2024 - 17:15 PDT

Past Incidents

Oct 17, 2024

No incidents reported today.

Oct 16, 2024

No incidents reported.

Oct 15, 2024

eduroam Wireless Issues

Resolved - Wireless has been stable since the reboot this morning, no new reports of issues.
Oct 15, 15:05 PDT

Monitoring - A server crashed and after reboot things are stable again. We will continue to monitor.
Oct 15, 09:33 PDT

Investigating - We are receiving reports of customers experiencing issues with wireless on eduroam. We are currently investigating the issue.
Oct 15, 08:56 PDT

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

SAP Concur App - Log In Issue

Resolved - Access to the SAP Concur application is now confirmed working.

SAP Concur was able to resolve the issue on their end.
Oct 11, 09:47 PDT

Update - We are still experiencing issues with the Concur mobile app and are in contact with the vendor. In the interim, we recommend using the concur.westernu.edu website.
Sep 30, 09:51 PDT

Update - We are continuing to investigate this issue.
Sep 24, 12:04 PDT

Investigating - SAP Concur app is currently experiencing issues authenticating WesternU users.

This issue is with the SAP Concur app and not with WesternU SSO.

SAP Concur has been contacted, TechSupport is waiting for an update.
Sep 23, 15:11 PDT

Oct 10, 2024

No incidents reported.

Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.

Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

No incidents reported.