All Systems Operational

University Networks Operational
eduroam (wireless) Operational
Pomona Campus Operational
North Central Spay & Neuter Center Operational
Rancho Mirage Operational
COMP-Northwest Operational
Oliver Station Operational
VPN - GlobalProtect Operational
CHS-Northwest Operational
Village at Indian Hill Operational
MBVA Lebanon Operational
Academic Services Operational
Canvas Operational
Elentra Operational
EDU Rotations Operational
Mediasite Operational
Top Hat Operational
Administrative Services Operational
Banner Operational
Cognos Operational
Raiser's Edge Operational
bswift Operational
Misc. Operational
ADP Operational
Clinical Systems Operational
EPIC Operational
Axium Operational
ImproMed Operational
Campus Services Operational
Self Service (Banweb) Operational
My.WesternU.edu (previously YOU Portal) Operational
Intranet Operational
www.westernu.edu Operational
Telecom Operational
Electricity Operational
RightFax Operational
Microsoft 365 Services Operational
Active Directory Federated Services (Single Sign-On) Operational
Sharepoint Online Operational
Outlook Online Operational
Teams Operational
Misc. Operational
Zoom Operational
Zoom Meetings Operational
Zoom Video Webinars Operational
Zoom Chat Operational
Zoom Cloud Recording Operational
Third-Party Services Operational
TeamDynamix (support.westernu.edu) Operational
ExamSoft Operational
Slate (apply.westernu.edu) Operational
Qualtrics Operational
Jamf (Apple Management) Operational
Miscellaneous Operational
Miscellaneous Operational
Internal API Testing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Feb 23, 2026

No incidents reported today.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026
Monthly IT Patch Maintenance - February 2026
Completed - The scheduled maintenance has been completed.
Feb 20, 20:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 18:00 PST
Scheduled - The 3rd Friday of each month is the designated IT maintenance window. For additional information please visit: https://support.westernu.edu/TDClient/1848/Portal/KB/ArticleDet?ID=89703
Feb 18, 15:51 PST
Feb 19, 2026

No incidents reported.

Feb 18, 2026
Microsoft Login Issues
Resolved - Earlier today we investigated reports of issues accessing Microsoft services (e.g., go.westernu.edu) while on campus or connected via VPN (GlobalProtect). Our review found no changes or issues within WesternU IT systems.

The problem resolved on its own after several hours without any action on our end. Based on our investigation and the fact that service was restored without internal changes, this was likely the result of a temporary service disruption within Microsoft’s environment.

Access to Microsoft services has since returned to normal. If you continue to experience issues, please contact TechSupport.
Feb 18, 20:03 PST
Investigating - We are noticing some issues with logging into Microsoft services (e.g. go.westernu.edu) while on-campus or connected to VPN (GlobalProtect). We are actively investigating.
Feb 18, 10:54 PST
Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026
"Global Network Issue" OCHIN (Epic vendor)
Resolved - The global network issue reported by OCHIN has been resolved regarding WesternU Epic systems.
Feb 10, 16:39 PST
Investigating - OCHIN has provided the following notification:

"A global network issue is impacting multiple services."

These issues originate outside of OCHIN’s systems. Their team is monitoring the situation and they will share updates as more information becomes available.

A notification will be sent once this issue is resolved.
Feb 10, 10:17 PST
Feb 9, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage