WesternU Status

All Systems Operational

University Networks Operational

eduroam (wireless) Operational

Pomona Campus Operational

North Central Spay & Neuter Center Operational

Rancho Mirage Operational

COMP-Northwest Operational

Oliver Station Operational

VPN - GlobalProtect Operational

CHS-Northwest Operational

Village at Indian Hill Operational

MBVA Lebanon Operational

Academic Services Operational

Canvas Operational

Elentra Operational

EDU Rotations Operational

Mediasite Operational

Top Hat Operational

Administrative Services Operational

Banner Operational

Cognos Operational

Raiser's Edge Operational

bswift Operational

Misc. Operational

ADP Operational

Clinical Systems Operational

EPIC Operational

Axium Operational

ImproMed Operational

Campus Services Operational

Self Service (Banweb) Operational

My.WesternU.edu (previously YOU Portal) Operational

Intranet Operational

www.westernu.edu Operational

Telecom Operational

Electricity Operational

RightFax Operational

Microsoft 365 Services Operational

Active Directory Federated Services (Single Sign-On) Operational

Sharepoint Online Operational

Outlook Online Operational

Teams Operational

Misc. Operational

Zoom Operational

Zoom Meetings Operational

Zoom Video Webinars Operational

Zoom Chat Operational

Zoom Cloud Recording Operational

Third-Party Services Operational

TeamDynamix (support.westernu.edu) Operational

ExamSoft Operational

Slate (apply.westernu.edu) Operational

Qualtrics Operational

Jamf (Apple Management) Operational

Miscellaneous Operational

Internal API Testing Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 25, 2026

No incidents reported today.

Jun 24, 2026

No incidents reported.

Jun 23, 2026

No incidents reported.

Jun 22, 2026

No incidents reported.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026

Monthly IT Patch Maintenance - June 2026 (Thursday)

Completed - The scheduled maintenance has been completed.
Jun 18, 22:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 18:00 PDT

Scheduled - In observance of the Juneteenth holiday on Friday, June 19, 2026, Patch Maintenance has been rescheduled to the evening of Thursday, June 18, 2026. The tentative timeframe is 6-8PM, but it may need to be extended depending on the scope of the work to be completed. We are putting a placeholder of 6-10PM. Updates will be posted as we get closer.

Typically, the 3rd Friday of each month is the designated IT maintenance window. For additional information please visit: https://support.westernu.edu/TDClient/1848/Portal/KB/ArticleDet?ID=89703
Jun 1, 09:46 PDT

Scanning Issues in OnBase and EPIC

Resolved - Ochin has stated that this issue should be resolved.

Ochin recommends closing and reopening OnBase/Epic before attempting to scan again.
Jun 18, 15:54 PDT

Investigating - Announcement to Users
OCHIN has received reports that some users are receiving errors when using OnBase or performing scanning inside of EPIC. We are working across teams to investigate, and a notification will be sent once this issue has been resolved by the vendor.

Who/what is affected?
OnBase, Epic Scanning
Jun 18, 14:05 PDT

Jun 17, 2026

No incidents reported.

Jun 16, 2026

No incidents reported.

Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026

go.westernu.edu / Microsoft Outage

Resolved - This incident has been resolved.
Jun 11, 21:09 PDT

Monitoring - Services appear to be working again via multiple confirmed reports, but nothing official from Microsoft yet. We will continue to monitor.
Jun 11, 15:00 PDT

Investigating - Microsoft is experiencing issues that is preventing access to go.westernu.edu. Microsoft has reported they are reverting to a previous build in an attempt to remediate impact as soon as possible.
Jun 11, 14:46 PDT