All Systems Operational

University Networks Operational
eduroam (wireless) ? Operational
Pomona Campus Operational
North Central Spay & Neuter Center Operational
Rancho Mirage Operational
COMP-Northwest ? Operational
Oliver Station Operational
VPN - GlobalProtect Operational
CHS-Northwest ? Operational
Village at Indian Hill Operational
MBVA Lebanon Operational
Academic Services Operational
Canvas Operational
Elentra ? Operational
EDU Rotations Operational
Mediasite ? Operational
Top Hat Operational
Administrative Services Operational
Banner ? Operational
Cognos Operational
Raiser's Edge Operational
bswift ? Operational
Misc. Operational
ADP Operational
Clinical Systems Operational
EPIC Operational
Axium Operational
ImproMed Operational
Campus Services Operational
Self Service (Banweb) Operational
My.WesternU.edu (previously YOU Portal) ? Operational
Intranet Operational
www.westernu.edu Operational
Telecom ? Operational
Electricity Operational
RightFax Operational
Microsoft 365 Services Operational
Active Directory Federated Services (Single Sign-On) ? Operational
Sharepoint Online Operational
Outlook Online Operational
Teams Operational
Misc. Operational
Zoom Operational
Zoom Meetings Operational
Zoom Video Webinars Operational
Zoom Chat Operational
Zoom Cloud Recording Operational
Third-Party Services Operational
TeamDynamix (support.westernu.edu) Operational
ExamSoft ? Operational
Slate (apply.westernu.edu) ? Operational
Qualtrics Operational
Jamf (Apple Management) ? Operational
Miscellaneous Operational
Miscellaneous Operational
Internal API Testing ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Monthly IT Patch Maintenance - September 2025 Sep 19, 2025 18:00-20:00 PDT

The 3rd Friday of each month is the designated IT maintenance window. For additional information please visit: https://support.westernu.edu/TDClient/1848/Portal/KB/ArticleDet?ID=89703
Posted on Sep 17, 2025 - 15:06 PDT

ADP System Maintenance - September 19, 2025 Sep 19, 2025 20:00 - Sep 20, 2025 04:00 PDT

ADP has informed WesternU that during this maintenance time, ADP users may not be able to view their Pay & Tax statements online or through the mobile app.
Posted on Sep 18, 2025 - 09:48 PDT

Banner & Related Systems Extended Maintenance - September 2025 Sep 19, 2025 20:00 - Sep 21, 2025 08:00 PDT

Banner and all related systems, including Banner 9, Self Service Banner, MY Portal, Banner Document Manager (BDM), eProcurement, CashNet, etc., will be unavailable.
Posted on Sep 17, 2025 - 15:08 PDT

ADP System Maintenance - September 27, 2025 Sep 27, 2025 19:00 - Sep 28, 2025 16:00 PDT

ADP has informed WesternU that maintenance will occur during the following time durations starting Saturday, September 27, 2025:

Saturday, September 27, 2025: Stating at 7PM PT to 11PM PT and then again on Sunday, September 28. starting at 12PM PT to 4PM PT.

During these maintenance times ADP users will be unable to access Workforce Now. Please coordinate actions and tasks around these times to avoid any disruption in access or operations.

The ADP Time & Attendance Web Clock page will remain available 24 x7 during these times, enabling clock in and out via a desktop browser.
Posted on Sep 18, 2025 - 09:57 PDT
Sep 18, 2025

No incidents reported today.

Sep 17, 2025

No incidents reported.

Sep 16, 2025

No incidents reported.

Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025
TeamDynamix Scheduled Maintenance - Delayed Emails
Completed - The scheduled maintenance has been completed.
Sep 6, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 21:00 PDT
Scheduled - TeamDynamix (support.westernu.edu) will be doing system maintenance starting Friday, September 5 at 9:00 PM (PT) through Saturday, September 6 at 7:00 AM (PT).

During this time, emails from our ticketing system may be delayed. If you submit a ticket, you might not get an email right away, however, everything should catch up once the maintenance is completed.
Aug 28, 15:03 PDT
Sep 5, 2025
Network / ADFS Related Issue
Resolved - Access to all WesternU services is confirmed at the Oregon campus.
Sep 5, 12:16 PDT
Update - This fix may take a few minutes to apply. If you require immediate assistance, please call TechSupport and we can assist you in flushing DNS on your computer.
Sep 4, 11:42 PDT
Monitoring - We have implemented another fix and confirmed things are operational on both campuses. This is a regional ISP outage in the Oregon area affecting two of our primary internet circuits. We had to made necessary changes to move over to our backup circuit. There should be no customer impact at this time, but if you are experiencing any unforeseen issues please contact TechSupport to report.
Sep 4, 11:36 PDT
Identified - Our temporary fix may have affected inadvertently Pomona, We're our rolling back some changes.
Sep 4, 11:26 PDT
Investigating - We appear to be having issues again. Investigating.
Sep 4, 10:32 PDT
Monitoring - A fix has been implemented, and we are monitoring the results. Our primary ISP has two circuits down and we are on a backup circuit currently, however after this fix was implemented, these down circuits should not be noticeable to the Oregon community.
Sep 4, 09:51 PDT
Investigating - We are seeing issues with ADFS related services in Oregon. Currently investigating.
Sep 4, 09:39 PDT
Sep 4, 2025
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